27 Mar, 2020
AirAsia Group will temporarily ‘hibernate’ most of its 255-strong fleet across the network in the wake of the ongoing Covid-19 pandemic. The decision also applies to its longhaul arm, AirAsia X and affected guests have been notified by email and SMS.
For AirAsia Malaysia, the temporary suspension of all international and domestic flights are from March 28 to April 21.
For AirAsia Philippines and AirAsia Thailand, the affected period will be from March 20 to April 14 and March 22 to April 25 respectively.
AirAsia India is freezing all flights from March 25 for 21 days in adherance to the government’s suspension of all domestic flights.
There will also be a significant reduction in international flight frequencies for AirAsia Indonesia while domestic operations continue at reduced frequencies.
Affected passengers have the option of converting their flight booking into a credit account that is valid for future redemption within 365 days or moving their flights for an unlimited number of times without any charges to another date prior to October 31, 2020.
AirAsia said in a statement: “We believe this temporary fleet hibernation is the right thing to do to ensure the well-being of our guests and employees, which will remain as the top priority of our business during this challenging time.”
